Money and valuables
Any money or valuables should ideally be sent home with relatives. If patients are unable to do this, it should be
handed in for safe keeping and a receipt obtained.
The Hospital cannot accept responsibility for loss or damage to property not handed in for safe custody.
Visiting
Official visiting is every day between 2 and 8pm. However, if for any reason visitors have difficulty visiting
between these times, please let the nurse know as they can usually be flexible. Children are allowed to visit but
this should be checked with Sister if they are very small.
Laundry
There are no facilities for laundering personal clothing so this should be arranged with relatives or friends.
There is however a limited amount of clothing which may be used in an emergency.
Meals and Beverages
| Breakfast | 8.00am | ![]() | |
| Coffee | 10.15am | ||
| Lunch | 12.00 noon | ||
| Afternoon Tea | 3.15pm | ||
| Supper | 5.00pm | ||
| Evening Drink | 8.30pm |
There is a choice of menu and patients are asked to choose 1 day in advance. The staff will help patients fill in the menu card if required. Special diets are catered for.
Sweets, Newspapers etc
Newspapers are delivered daily by the porter. WVRS provides a trolley service on Wednesdays, selling sweets and drinks.
There is a limited supply of toiletries for emergencies.
Library
There is no library service but books and magazines are available in the Day Rooms.
Spiritual Needs
The Church of England minister visits regularly. If patients wish to see any minister, this can be arranged by
asking the staff.
Hairdressing
If patients wish to have their hair cut or set, they can arrange for their hairdresser to visit at any time convenient
to the ward. Nurses do help but only if nursing routines allow.
Relative's meals
If it is necessary for patient's relatives to stay in the hospital, food can be purchased from the staff canteen by
asking the nursing staff.
Smoking
The Harrogate Health Care Trust operates a No Smoking policy. Smoking is only allowed in the Garden Room
and visitors are requested not to smoke.
Telephone
There is a portable telephone in the front hall which is also used as a public telephone. If patients cannot go to the
phone, it can be brought onto the ward for use.
Doctors
Patients are looked after by their own doctor whilst in the hospital, but if for any reason he/she is unable to see
them, someone else from the practice will visit.
Discharge from hospital
Discharge planning is a priority. If any problems are anticipated, appropriate agencies will be asked for assistance
such as Home Carers, District Nurses, Meals on Wheels, Care Managers, Day Hospital attendance, Occupational Therapists etc.
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